Skip To The Main Content
  • Dental School Faculty Practice Front Desk Administrator - Position #37356


    UMKC School of Dentistry is seeking an experienced and self-motivated individual to work as Front Desk Administrator in our Dental Faculty Practice Clinic.

    The ideal candidate will have outstanding written and verbal communication skills, a friendly, positive demeanor, outstanding organizational skills, and attention to detail.

    Duties include but are not limited to:

    • Greet customers, issue receipts, refunds, credits, or change due to customers and explain benefit coverage to patient
    • Verify insurance coverage; compute patient benefits, and compile itemized bills
    • Answer patient questions regarding billing statements and insurance coverage
    • Work with insurance companies on unpaid insurance claims to obtain settlement of claim
    • Prepare forms outlining dental expenses for governmental, welfare, and other agencies paying for specified patients
    • Record insurance payments and close out file when paid in full, and prepare unpaid claims for transfer to collection agencies
    • Receive payment by cash, check, credit cards, or automatic debits, compute and record totals of transactions
    • Assist management in preparation of budgets, policies, or work standards
    • Schedule patients when needed and ensure clinical assistants are scheduled appropriately with doctors
    • Manage the unscheduled treatment lists to make sure all patients needing treatment are scheduled and provider’s schedules are booked efficiently
    • Oversee the ordering and inventory of dental supplies for the faculty practice
    • Helping to manage and delegate duties to the office support assistants working on your team

    Minimum Qualifications: An Associate’s degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.

    Preferred Qualifications:

    • Proficiency with Dentrix Practice Management Software
    • Knowledge of dentistry and dental procedures and at least two years’ experience working in a Dental or Medical office
    • Exceptional customer service skills
    • Ability to make decisions independently, solve common problems and to provide immediate solutions
    • Strong desire to succeed, exceeds goals, and maximizes opportunities
    • Demonstrated ability to build relationships, both internally and with patients
    • Strong computer skills and the ability to learn new programs and proficient with Microsoft Office business applications
    • Must be adaptable and flexible in an environment that is subject to frequent change

    Please apply directly at: and click the Jobs link >> Staff Positions >> View Jobs >> View Latest Jobs >> Dental School Faculty Practice Front Desk Administrator, 37356.