Sparse turnout at KanCare public forum

kancare squareTurnout was light at the first KanCare public forum held Tuesday in Topeka.  According to the Kansas Health Institute, only two people offered comments, one a Medicaid provider and the other, a Medicaid recipient.

Kansas Department of Health and Environment Secretary Robert Moser said the purpose for the forum was to hear the public’s view on the progress of KanCare.

Read More: Sparse turnout at KanCare public forum | Kansas Health Institute.

HCBS Provider Support Call

KanCare hosts a weekly operator-assisted conference call specifically for providers of Home and Community Based Services. On this call, providers can discuss KanCare-related issues with KDADS and the three KanCare health plans. These calls are on Tuesdays from 11:00 am-12:00 pm, beginning May 14.

Participant Dial-In Number(s):

  • Operator Assisted Toll-Free Dial-In Number: (877) 204-4261
  • Conference ID # 70853018

Click here to see a list of Frequently Asked Questions and Answers from the calls.

The last call was held June 4.  Please use the regular monthly HCBS provider forum call to get questions addressed from this date forward.



Rapid Response Calls

NEW! Starting May 2, the Rapid Response Call will be held only once a week, on Thursdays, from 9-10:00 a.m. Check this space often for Call schedule updates as we assess the need for stakeholder calls based on call volume trends.

During this call, consumers, providers and other stakeholders are welcome to join the phone line and ask questions about their individual needs as it pertains to the transition to KanCare.

The KanCare program began conducting the then-daily operator-assisted stakeholder call on Dec. 26, 2012. Issues discussed on each call have been tracked in the State’s KanCare Implementation Issues Log, in which you can find a list of the issues being worked by the State in support of consumers and providers.

Click here to see the State’s KanCare implementation Issues Log

Call in at 9:00 a.m. at 877-247-8650 and use ID Code #79687456.

Missed the call? If you want to listen to the recording, the number to call is 855-859-2056 at 8:45 CST. You’ll be asked for the conference ID#. They will ask you for your name and then you can listen.

  • June 20, conference ID# 16090031
  • June 13, conference ID# 16090030
  • June 6, conference ID# 16090029
  • May 30, conference ID# 16090028
  • May 23, conference ID# 16090027